European technical major, servicing petroleum, chemical and other industries

- Manage inquiries from distributors and customers and generate quotations from a price list within customer specified time frame
- Provide telephone support and advice to Regional Sales Managers (RSM's) and customers.
- Work with engineering department to generate special pricing quotations where required.
- Using in house database, the ISE will be responsible for cataloguing daily activities, recording customer information and logging competitor activities regarding distribution channels, pricing and general market analysis.
- Assist customers and distributors with selection of the appropriate technical solution for a given application.
- Provision of support to RSM's including the provision of regular reports on inside sales activities for their territories.
- Prepare discount requests for Management approval when required.
- Build data records on Representative sales activities to help monitor Representative performance.
- Analyse Letters of Credit for orders, and vetting customer terms and conditions prior to submittal for other departments.
- Ad-hoc project and administrative duties as assigned
- Provision of a premium delivery service to customers.
- Follow and adhere to ISO 9001-2000 procedures.
- Support and monitor all quality audit requirements.
- Translation of documentation from Russian to English.
- Preparation of documentation to allow customer orders to be shipped from international locations to customers.

The successful candidate will have previous technical sales administration experience and/or experience in industrial (chemical, petro, pharma, food) processing, piping, valves or associated industries.
Requirements:
- A third level qualification in Engineering (Mechanical or Chemical) or Science Discipline.
- 2+ year's sales experience within a related industry.
- Fluency in a Russian and English language.
- Self starting, proactive and ability to achieve objectives with minimal supervision
- Excellent communication, interpersonal and motivational skills.
- Customer focused.
Desirable:
- Third level qualification in a Business discipline
- Knowledge of Kazakhstan language.